At Delhi Book Club (https://www.delhibookclub.com/), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, or engage with our services, such as opting into promotional emails. By using our website, you consent to the practices described in this policy.
Last Updated: August 27, 2025
1. About Us
Delhi Book Club is an online emporium based in Delhi, India, dedicated to preserving and offering rare and antique books. Our mission is to provide collectors, scholars, and enthusiasts with authentic, high-quality books while maintaining the highest standards of integrity and customer service.
2. Information We Collect
We collect information to process your orders, provide customer support, and enhance your experience. As we do not require customer accounts, information is collected only during checkout or when you opt into specific services.
2.1. Information You Provide
- Order Information: When you place an order, we collect your name, billing address, shipping address, email address, phone number, and payment details (processed securely via our payment gateway, Razorpay).
- Promotional Opt-Ins: If you opt into our email list (e.g., to receive a 10% off discount code), we collect your email address.
- Customer Support: If you contact us (e.g., via phone at +918766234062 or email), we may collect information you provide, such as your name, contact details, and query details.
2.2. Information Collected Automatically
- Usage Data: We collect data about your interaction with our website, such as your IP address, browser type, device information, pages visited, and time spent on the site, using cookies and similar technologies.
- Analytics: We use third-party analytics tools (e.g., Google Analytics) to collect aggregated data to understand user behavior and improve our website.
2.3. Information We Do Not Collect
- We do not require or store login credentials, as customer accounts are not needed to browse or purchase from our website.
- We do not collect sensitive personal data (e.g., biometric data or government IDs) unless required for specific legal or order-related purposes.
3. How We Use Your Information
We use your information to:
- Process Orders: Fulfill and ship your purchases, including verifying payment and coordinating delivery (e.g., free delivery on orders over $50 or equivalent in INR).
- Provide Customer Support: Respond to inquiries, process returns (within 30 days), and address issues.
- Send Promotions: Deliver promotional offers, such as the “Buy One, Get One 30% off” deal (valid from October 1, 2025) or 10% off discount codes, if you opt into our email list.
- Improve Our Services: Analyze usage data to enhance website functionality, user experience, and product offerings.
- Comply with Legal Obligations: Meet requirements under Indian laws, such as the Information Technology Act, 2000, or tax regulations.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your data with:
- Service Providers: Third parties such as Razorpay (for payment processing), courier services (for delivery), and analytics providers (for website performance). These providers are contractually obligated to protect your data.
- Legal Authorities: If required by law, court order, or government regulation, we may disclose your information to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with continued protection under this policy.
5. Cookies and Tracking Technologies
- Cookies: We use cookies to enhance your browsing experience, such as remembering your cart contents or analyzing site traffic. You can manage cookie preferences through your browser settings.
- Opt-Out: You may disable cookies, but this may affect website functionality (e.g., checkout or promotional features).
6. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Secure payment processing via Razorpay’s encrypted platform.
- Secure storage of order ՄՀԱՀԱՀՀpersonal information in encrypted databases.
- Regular security audits and updates to our systems.
However, no system is completely secure, and we cannot guarantee absolute security of your data.
7. Your Rights and Choices
Under applicable Indian laws (e.g., Information Technology Act, 2000), you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal retention requirements.
- Opt-Out: Unsubscribe from promotional emails by clicking the “unsubscribe” link in our emails or contacting us.
to exercise these rights, contact us at [Insert Email Address].
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example:
- Order information is retained for 7 years to comply with tax and accounting laws.
- Email subscription data is retained until you unsubscribe.
9. International Data Transfers
If you are located outside India, your data may be transferred to and stored in India for processing. We ensure compliance with applicable data protection laws for such transfers.
10. Third-Party Links
Our website may contain links to third-party websites (e.g., Razorpay or courier services). We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.
11. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
12. Contact Information
For questions, concerns, or requests regarding your privacy, please contact us at:
- Phone: +918766234062
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be notified via email (if applicable) or a website notice.
By using https://www.delhibookclub.com/, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Last Updated: August 27, 2025